Contact Us Servwell Insurance Services

Privacy Policy We are committed to keeping
the non-public personal information (“NPI”)
we collect confidential and secure. We want
to let you know how we protect your
privacy. Our Privacy Policy applies to
potential, current and former customers.

How do we protect your privacy?

We restrict access to NPI to our employees
who need it for their jobs.
We require anyone outside our corporate
family (non affiliates) who perform services
for us to conform to our privacy standards.
We also require them not to use your NPI for
any other purpose.
We verify that any person asking for your
NPI is entitled to it before we give it.
We collect your health information only with
your written authorization.
We disclose your NPI only as permitted or
required by law.
We do not disclose your NPI to others for
their own marketing purposes.
We do not reveal your health, character,
personal habits or reputation to anyone for
marketing purposes.
We maintain physical, electronic, and
procedural safeguards to protect your NPI.

What information do we collect?

We need some NPI to determine if you are
eligible for our products. Once a contract is
issued, we typically only seek NPI when
someone asks for more coverage or submits
a claim. Some examples of what we may
collect:

Data you provide on applications (name,
address, date of birth, Social Security
number, income, beneficiary).
Information about your policies with us or
our affiliates (policy number, coverage,
premium, payment history).

To whom do we disclose information?

We may share your NPI when you ask or
authorize us to do so. We also use public
Internet networks to e-mail NPI information
to you, the insurance company and
authorized outside investigative service
agencies such as paramedic examiners
companies as needed. Also, the law allows
certain disclosures without your
authorization. We may share some or all of
your NPI with affiliates or non affiliates, as
permitted or required by law. Examples of
who we may share NPI with:

Non affiliates under contract with us, such as
paramedic examination, medical records
facilities, and customer service vendors and
other insurance agencies; affiliates that help
us provide services or audit our operations.
A consumer reporting agency to detect or
prevent fraud.
A regulatory, legal or government authority,
for a compliance audit, information request
or under a subpoena or court order.
Affiliates or non affiliates that market our
products. The parties we may share NPI with
include life and health insurers, insurance
agents, and marketing firms. The law does
not allow you to opt out of these disclosures.
We may share your name, address, product
purchased, and policy number for these
purposes.
What are your rights?

You have the right to know what NPI we
have collected about you; this does not
apply to NPI that relates to an actual or
possible claim or civil or criminal action. You
may ask us in writing to correct any NPI you
believe is not correct.

If we wish to disclose your NPI for reasons
not normally allowed by law, we will ask for
your written authorization. If you give it to
us, you may revoke it at any time.
Revocation is subject to the rights of anyone
who acted in reliance of your authorization
before it was revoked.
We may change our Privacy Policy from time
to time. If we do, we will provide you with all
the legal rights you are entitled to. This
privacy notice supersedes all prior notices
we may have provided to you.